Following the announcement made by the UK Government, as of Tuesday 24th March 2020, all of our Renault Retail Group Sales Operations will close until Monday 13th April 2020 or until Government lock down is lifted.
If you are waiting to take a delivery of a vehicle, our teams are in a process for making contact with you as soon as possible. All existing test drive bookings for sales will be cancelled and as such we are no longer taking any future bookings until further notice.
As per the Government guidance, our After Sales operation will remain open. However, to safeguard the safety of our staff and customers we will be operating a reduced service, whereby only a limited number of After Sales departments will remain open. We are currently reviewing the situation and we’ll shortly update our website and Social Media channels with further details of our emergency servicing and repairs facilities. Please check our websites and Social Media channels for further updates or contact us directly via customer services.
We know that you will understand and we will all work together during this unprecedented time to fight the spread of the COVID-19 virus.
Your safety is our highest priority. Take care of yourself, your families and loved ones.
Yours Sincerely,
Ludovic Troyes
Managing Director
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Request a personalised virtual appointment
Your safety is our highest priority
In accordance with Government guidelines, we have been working hard to manage the risk of Covid-19. Full risk assessments have been carried out in line with regulations and, in the video, you can see everything that we have done to ensure your visit to our showroom is as safe as it can possibly be.
With these robust safety measures in place, you can be assured that we are 100% committed to keeping our customers and staff safe in every location. We are very much looking forward to welcoming you back to the dealership.
It is vitally important that you are able to visit our dealerships safely, so we have worked responsibly in accordance with Government guidelines on COVID-19 to implement the following safety measures:
We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video. With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.
View our COVID-19 FAQs
Your safety is our highest priority
In accordance with Government guidelines, we have been working hard to manage the risk of Covid-19. Full risk assessments have been carried out in line with regulations and, in the video, you can see everything that we have done to ensure your visit to our showroom is as safe as it can possibly be.
With these robust safety measures in place, you can be assured that we are 100% committed to keeping our customers and staff safe in every location. We are very much looking forward to welcoming you back to the dealership.
It is vitally important that you are able to visit our dealerships safely, so we have worked responsibly in accordance with Government guidelines on COVID-19 to implement the following safety measures:
Please note that all customers visiting our premises will be required to wear face masks and coverings.
We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video.With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.
View our COVID-19 FAQs.
