Parts | Across the UK | Retail Group Renault

Genuine Renault Parts FAQ's

If you have any queries regarding Parts, please take a look at our frequently asked questions below.

What are Renault Genuine Parts?

Renault Genuine Parts are the exact same components fitted to your vehicle when it was originally manufactured. They are designed, engineered, and tested by Renault to meet the highest standards of quality, safety, and performance. Using genuine parts ensures perfect fit, optimal functionality, and maintains your vehicle's integrity.

Why should I choose Renault Genuine Parts over aftermarket alternatives?

Choosing Renault Genuine Parts guarantees that you are installing components specifically designed for your vehicle. This ensures optimal performance, reliability, and safety. Aftermarket parts may not meet Renault's stringent quality standards, potentially leading to premature wear, compatibility issues, and even compromising your vehicle's safety features. Genuine parts also help maintain your vehicle's resale value and often come with a warranty.

Do you offer trade accounts?

Yes, Retail Renault Group provides dedicated trade accounts for garages, workshops, and businesses that require regular or bulk purchases of Renault Genuine Parts. Please contact the parts department directly to discuss further.

What is the warranty on Renault Genuine Parts?

Renault Genuine Parts are covered by a comprehensive warranty, for one year, or the balance of your new vehicle warranty, whichever is longer.

How can I be sure I'm ordering the correct part for my Renault?

The best way to ensure you order the correct part is to provide your Vehicle Identification Number (VIN) when making an inquiry or placing an order. The VIN allows us to accurately identify your vehicle's specifications and ensure perfect compatibility.

Parts

Make an Enquiry Contact the team today with your enquiry

Make an Enquiry

Message

Select Branch *

Title *

First Name *

Last Name *

Email Address *

Contact Number *

Please confirm and select your data preferences

I'd like to receive marketing information from Renault UK Limited, Authorised Network including Retail Renault Group UK and Group Companies relating to all of our brands: Renault, Nissan, Dacia and Alpine.

Email SMS

Privacy Notice

The data collected is processed by Renault Group and the members of its Authorised Network including Renault Retail Group UK (together referred to as “Renault”), as joint processing managers, to respond to your request and communicate offers and news to you. Under certain conditions and in certain specific cases (provision of certain online services), your data is directly processed by Renault Group (the group's parent company) as data controller.
In accordance with applicable regulations, you can request to obtain and verify the data that Renault holds on you, rectify inaccurate information, erase data concerning you, and take a copy of your data for reuse elsewhere. You can also object at any time to some of your data being used, in particular for commercial prospecting or profiling purposes, and ask to freeze the use of your data.

You can exercise all of your rights directly with Renault Retail Group UK by sending your request by email: rrg.dataprotection@renault.co.uk or by post to: Renault Retail Group - Data protection officer, Renault Staples Corner, North Circular Road, Brent Cross, London NW2 1LY. In the absence of a response or a satisfactory response from Renault, you have the option of lodging a complaint with the Information Commissioner's Office on 0303 123 1113 or at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. To find out more, you can consult our personal data protection policy.

choose a model

try the model book a test drive

find your nearest Renault dealer

discover careers at Retail Renault Group

Company info

Reg Office: London West Unit 1 West Cross Way West Cross Industrial Park, Brentford Middlesex TW8 9DE

Reg. Company Number: 2304689

VAT Reg. No. GB 62 70844 38

Financial disclosure

Renault Retail Group UK Limited is authorised and regulated by the Financial Conduct Authority. Our firm reference number (FRN) is 311797.

We are a credit broker and not a lender and we are able to offer you credit broking services to help finance the purchase of your new or used motor vehicle, along with other ancillary products and services through our commercial arrangements with a select number of lenders. If we arrange finance for you, we may receive a commission, fee or other financial consideration from the lender for doing so. Our income may vary from lender to lender depending on the contractual and commission arrangements that we have in place. Credit is subject to status, terms and conditions See our disclosure document here