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Renault Group is celebrating a major industry accolade after its renew certified used car programme was awarded Manufacturer Used Car Scheme of the Year at the Car Dealer Used Car Awards 2025. This recognition highlights the Group’s strong commitment to delivering quality, transparency and exceptional customer reassurance across both the Renault and Dacia brands.
The award focuses specifically on excellence within the used car customer journey. It acknowledges the high standards that Renault Group has set in areas such as customer service, vehicle preparation and the extensive benefits that support every purchase through its manufacturer backed scheme.
renew Sets a New Standard for Buyer Confidence
A key factor behind the programme’s victory was its clear emphasis on customer peace of mind. Car Dealer Editor in Chief James Baggott explained that Renault Group impressed judges with a scheme that truly prioritises customer confidence. He commented that renew has been designed to make buying a used car feel as safe and secure as buying new, and that the programme achieves exactly that.
Baggott also praised the exceptional level of protection offered to buyers, highlighting the way renew promotes environmentally responsible ownership by helping extend the life of used vehicles. This approach not only supports customer value but also aligns with Renault Group’s commitment to sustainability.
A Market Leading Package of Used Car Benefits
renew offers one of the most comprehensive sets of benefits available in a manufacturer backed used car programme. Every vehicle comes with a minimum 12 month full warranty and 12 months of RAC roadside assistance. Buyers also receive MOT protection, key insurance and a detailed 150 point mechanical and safety inspection to ensure complete confidence in their purchase. In addition, the programme includes a 30 day exchange or money back guarantee, giving customers the reassurance that they can return the vehicle if it does not meet expectations.
The programme covers petrol, diesel, hybrid and electric models, offering the same consistent level of security and support regardless of the vehicle type, age or mileage.
When compared with rival schemes, renew delivers broader coverage, including battery replacement support, accident support services, verified vehicle history checks and the option to upgrade warranty tiers. The scheme also offers clear and transparent finance options and hosts twice yearly used car events that provide added incentives such as extended warranties or complimentary servicing. Through its thorough reconditioning process and certified quality standards, renew supports Renault Group’s circular economy ambitions by extending vehicle life and encouraging more sustainable ownership.
A Reflection of Outstanding Retailer Commitment
Adam Wood, Managing Director and Country Head for Renault Group UK, emphasised that the award recognises not only the strength of the programme itself but also the dedication of the Group’s retailer network. He noted that their commitment to reassurance, transparency and everyday customer support makes renew an integral part of the Renault brand promise and ensures customers experience consistent quality across the UK.
Award Achieved Through Rigorous Industry Evaluation
The Car Dealer Used Car Awards 2025 winners were selected through a highly detailed mystery shopping and benchmarking process. Judges assessed online reviews, customer feedback, stock availability and the overall strength of each manufacturer backed scheme. Renault Group’s win confirms the standout position of renew within the UK market and reinforces the Group’s leadership in delivering high quality, customer focused used car solutions.