Here when you need us

Renault Business Commitment

Less downtime, more uptime. No compromises. Only the service you need, when you need it. We work hard so that you can stay on track. Here are our promises to you.

Car4Car
Van4Van

We’ll arrange a courtesy vehicle, if yours has a warranty-covered issue that
will take more than three hours to repair*

Lifetime Recovery

We promise to come to the rescue at the roadside for the entire lifetime of your vehicle§.

Price Promise

Our prices for any work you need done are always transparent and great value. In fact, if you find a cheaper quote elsewhere, we’ll match it††.

Free Charging

If you have a Renault Electric Vehicle (EV), you can charge it, for free, at participating Renault dealers^.

Renault Business Offers

Discover car and van offers designed for our business customers.

Explore our latest offers

*A replacement vehicle will be provided subject to the fault occurring within the warranty period and the repair being covered under the Renault manufacturer’s warranty. A replacement van or car of equivalent size will be provided, but will not include any conversions or installations. You will be responsible for the payment of a £1 deposit by debit/credit card. Commitment excludes any other incidental charges including but not limited to fuel, insurance excess and traffic fines.

§Eligible on LCVs (Master/Trafic/Trafic Passenger/Kangoo) ordered from 1st October 2018 which have complied with the MOT and Servicing guidelines and time schedules set out in the manufacturers guidelines (as set out in the vehicle handbook).

††The quote must be supported by an official quotation from a VAT registered garage within a 15 mile (rural)/ 10 miles (urban) radius from the relevant Renault dealership, for a like-for-like repair (strictly limited to repairs in accordance with Renault’s manufacturer guidelines and repair methods) using Renault original parts. The quotation must have the parts and labour itemised separately. The relevant quote date must be dated within 60 days of the quotation being presented to the relevant Renault dealership. Excludes quotations containing special offers and discounts.

^Subject to charging point availability. Participating dealers only, please visit this link to search for services available. Fair usage applies and limited to 4 hours per day.

Retail Group reserves the right to amend or withdraw the Renault Business Commitment at any time, without any further notice.

Why choose Retail Group?

Our customer promise to you

We sell 1 in 4 Renault vehicles in the UK

Friendly expert advice

Manufacturer owned

CitNOW video servicing assessment

We sell 1 in 4 Renault vehicles in the UK

Friendly expert advice

Manufacturer owned

CitNOW video servicing assessment

Your safety is our highest priority

With effect from the 24th July customers will be required to wear face masks and coverings when visiting our showrooms

It is vitally important that you are able to visit our dealerships safely, so we have worked responsibly in accordance with Government guidelines on COVID-19 to implement the following safety measures:

  • We have carried out Covid-19 Risk Assessments issued by the Government. Click here to view
  • We have placed convenient floor markings in all our dealerships to help you keep a safe distance of 2 metres.
  • We have also introduced a limit to the number of people inside our dealerships
  • All of our colleagues will wear a face masks, and we have installed protective screens at all workstations.
  • We have made hand sanitiser readily available for all customers and colleagues to use. Upon arrival at the dealership we kindly ask you to sanitise your hands thoroughly.
  • All desks, workstations and card payment machines are cleaned & sanitised regularly.
  • Car sanitation

We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video. With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.

Play

Your safety is our highest priority

With effect from the 24th July customers will be required to wear face masks and coverings when visiting our showrooms

It is vitally important that you are able to visit our dealerships safely, so we have worked responsibly in accordance with Government guidelines on COVID-19 to implement the following safety measures:

  • We have carried out Covid-19 Risk Assessments issued by the Government. Click here to view
  • We have placed convenient floor markings in all our dealerships to help you keep a safe distance of 2 metres.
  • We have also introduced a limit to the number of people inside our dealerships
  • All of our colleagues will wear a face masks, and we have installed protective screens at all workstations.
  • We have made hand sanitiser readily available for all customers and colleagues to use. Upon arrival at the dealership we kindly ask you to sanitise your hands thoroughly.
  • All desks, workstations and card payment machines are cleaned & sanitised regularly.
  • Car sanitation

We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video.With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.