The data collected is processed by Renault Group and the members of its Authorised Network including Renault Retail Group UK (together referred to as “Renault”), as joint processing managers, to respond to your request and communicate offers and news to you. Under certain conditions and in certain specific cases (provision of certain online services), your data is directly processed by Renault Group (the group's parent company) as data controller.
In accordance with applicable regulations, you can request to obtain and verify the data that Renault holds on you, rectify inaccurate information, erase data concerning you, and take a copy of your data for reuse elsewhere. You can also object at any time to some of your data being used, in particular for commercial prospecting or profiling purposes, and ask to freeze the use of your data.
You can exercise all of your rights directly with Renault Retail Group UK by sending your request by email: rrg.dataprotection@renault.co.uk or by post to: Renault Retail Group - Data protection officer, Renault Staples Corner, North Circular Road, Brent Cross, London NW2 1LY. In the absence of a response or a satisfactory response from Renault, you have the option of lodging a complaint with the Information Commissioner's Office on 0303 123 1113 or at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. To find out more, you can consult our personal data protection policy.
