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Tuesday 21 September 2021

Retail Group
The All-New Nissan Ariya introduces the next generation of haptic controls

When developing the All-new Nissan Ariya electric crossover, its designers and engineers didn’t just consider the ergonomics involved in reaching toward the dashboard. They were determined to create a new look and feel for controls that drivers generally take for granted. This required a rethink of cabin space, touch and positioning.

The Ariya’s interior was crafted to be an open, spacious cabin, offering a sense of calm and serenity. Part of that design is a dashboard free of traditional buttons. The stylish wood-grained trim bisecting the dashboard comes to life upon starting the Ariya, illuminating a set of environmental controls that reside just beneath the dashboard’s surface. Utilising a new generation of haptic* feedback controls, these subtly integrated buttons open a world of possibilities in the relationship between function and design.

In the same way that we interact with a smartphone display to navigate and engage with apps, haptic feedback buttons in the Ariya react to touch, communicating through fingertip vibrations. When adjusting the Ariya’s climate controls and drive modes, drivers will interact with a familiar set of icons. Yet, because the points of interaction are felt and heard, they can remain focused on the road. The design team’s decision to integrate haptic feedback into the Ariya speaks to the vehicle’s underlying design concept of Timeless Japanese Futurism, which takes a distinctive Japanese approach to design, conveying a simple yet powerfully modern impression.

Haptic feedback buttons are grouped into two specific areas in the Ariya — on the main dashboard and on the adjustable centre armrest.  Following extensive testing, the design team settled on electrostatic buttons that are not only bigger than traditional haptic controls, but also more broadly spaced. This allows for a realistic and intuitive feeling for users, and also generates a kind of air pressure "kick". This amplifies the tactile feedback with the click sensation of a traditional mechanical button, despite no traditional physical button being involved.

Then came the fine-tuning of the vibrations and sounds. That's right — sounds. "Vibration and sound are inseparable," explains Tomotaka Igarashi, the engineer in charge of the Ariya's interior HMI development. "It may seem obvious, but this challenged our team to develop a unique sound that would match the expectations of the driver while also designing it to be as pleasant as possible."

Watch the video preview here

Such attention to detail in an all-electric crossover is, of course, a necessity, as the minimal sound emitted by the electric powertrain means that the sounds developed by the team will be clearly heard while driving. The development of the haptic controls required that every possible scenario be tested repeatedly to ensure easy use for a wide range of drivers. That meant extensive testing by people with different size fingers and fingernail lengths, and with different button-pressure strengths and engagement angles. Gloved hands were also tested to ensure button activation.

This is just one example of how design and function have been woven into the Ariya's development from the outset to deliver a wholly unique driving experience and level of interaction.

*Haptic, from the Greek word haptikos, means tactile, or pertaining to touch.

Discover and register your interest for the All-New Nissan Ariya Electric Crossover here.

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Your safety is our highest priority

In accordance with the latest UK Government guidance, we will continue to manage the risk of COVID-19 across the dealership network. With robust safety measures in place, you can be assured that we are 100% committed to keeping our customers and staff safe in every location.

It is vitally important that you are able to visit our dealerships safely, so we have continued to work responsibly in accordance with Government guidance to adhere to the following safety measures:

  • 2 metre floor markings in all our dealerships to help you keep a safe distance from others
  • All our colleagues will wear a face mask / face covering and we have protective screens at all workstations
  • Hand sanitiser are readily available for all customers and colleagues to use. Upon arrival at the dealership, we kindly request that you sanitise your hands thoroughly
  • All desks, workstations and card payment machines are regularly cleaned and sanitised
  • We respectably request that everyone visiting our premises will be required to wear face masks and coverings to protect the safety of our staff and customers.

We look forward to safely welcoming you to Retail Group.

We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video. With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.

View our COVID-19 FAQs