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Tuesday 17 August 2021

Retail Group
Nissan worker Karl saves a life on his way to work

A factory worker has been hailed a hero after he delivered life-saving CPR to an elderly cyclist who went into cardiac arrest. 

Karl Harrison has been praised after he leaped into action recently when a 76-year-old man collapsed while riding his bike near Nissan's Sunderland Plant at about 7.40 am.  Karl, who received his first aid training as part of his Quality Assurance job at Nissan from the North East Ambulance Service (NEAS), saw the pensioner collapse as he drove into work.

Recognising that the cyclist had gone into cardiac arrest, Karl immediately began to perform chest compressions while a colleague called 999.  Paramedics and police arrived on scene a short time later and, with the assistance of a defibrillator, the medical professionals were able to revive the patient.  He was taken to hospital, where he is described as being in a stable condition.  Emergency services say Karl's intervention almost certainly saved the man's life. 

PC Mary-Anne Hutchison, of Northumbria Police, attended the factory last week to thank him for his efforts and update him on the pensioner's condition.  She said: “There is no doubt that the CPR delivered by Karl in the moments after the cyclist collapsed saved his life.  Karl did not think twice about intervening and delivering first aid to this stranger who had collapsed in front of him on his morning commute.  We have spoken to the cyclist's family, and he is stable in hospital and very grateful to Karl for what he did that day.  Karl should be very proud of himself, and it was our pleasure to meet him on Thursday and deliver the good news about the patient."

Karl, 43, who lives in Hartlepool, said: “It's not what you expect at about 7 am on your way into work, but human instinct to help just kicks in.  When I did my CPR training with Nissan and the Ambulance Service, I hoped I'd never have to use it, but this just shows why it is so important to get this training.  I don't even normally drive that way – by chance I had taken a detour to a newsagents on my way in.  It was a collective effort from me and some other passers-by to keep him alive until the paramedics arrived.  I'm just glad he's going to be ok."

Dr Michael Norton, Deputy Medical Director at North East Ambulance Service, said they were delighted that their first aid training had helped save a man's life and joined the police in praising Karl.  He added:  “Cardiac arrest can strike anybody, at any time, in any place, and every minute without CPR and defibrillation reduces the chances of survival by 10 per cent.  CPR is easy to learn and can make a real difference to someone's chances of survival whilst our ambulance crews are travelling in those first few minutes after someone's heart stops beating. Your hands could, quite literally, save a life, as Karl has proven here.  Our trained health advisors will stay on the phone with you and guide you through how to do CPR, but there are simple steps everyone can do, from watching the videos on the British Heart Foundation's website to taking a first aid training course where restrictions allow.  It's fantastic to hear such a positive outcome and we wish the patient well in their recovery." 

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Your safety is our highest priority

In accordance with the latest UK Government guidance, we will continue to manage the risk of COVID-19 across the dealership network. With robust safety measures in place, you can be assured that we are 100% committed to keeping our customers and staff safe in every location.

It is vitally important that you are able to visit our dealerships safely, so we have continued to work responsibly in accordance with Government guidance to adhere to the following safety measures:

  • 2 metre floor markings in all our dealerships to help you keep a safe distance from others
  • All our colleagues will wear a face mask / face covering and we have protective screens at all workstations
  • Hand sanitiser are readily available for all customers and colleagues to use. Upon arrival at the dealership, we kindly request that you sanitise your hands thoroughly
  • All desks, workstations and card payment machines are regularly cleaned and sanitised
  • We respectably request that everyone visiting our premises will be required to wear face masks and coverings to protect the safety of our staff and customers.

We look forward to safely welcoming you to Retail Group.

We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video. With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.

View our COVID-19 FAQs