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Tuesday 21 July 2020

Retail Group
COVID-19 Update 23rd March 2020

To safe guard our customers, staff and to minimise the risk of spreading the COVID19 virus, we have decided to no longer carry out test drives at our dealerships or out of home, as of 23rd March 2020.
We will no longer be accommodating any new test drive requests and all future bookings will be contacted and cancelled until further notice.
We apologise for any inconvenience and thank you for your understanding at this time.

We can assist you with your vehicle purchase without the need to visit our showroom. Should you wish to discuss these options please contact your nearest dealer.


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Why choose Retail Group?

Our customer promise to you

Service price match

Friendly expert advice

Manufacturer owned

Request a personalised virtual appointment

Service price match

Friendly expert advice

Manufacturer owned

Request a personalised virtual appointment

Your safety is our highest priority

In accordance with the latest UK Government guidance, we will continue to manage the risk of COVID-19 across the dealership network. With robust safety measures in place, you can be assured that we are 100% committed to keeping our customers and staff safe in every location.

It is vitally important that you are able to visit our dealerships safely, so we have continued to work responsibly in accordance with Government guidance to adhere to the following safety measures:

  • 2 metre floor markings in all our dealerships to help you keep a safe distance from others
  • All our colleagues will wear a face mask / face covering and we have protective screens at all workstations
  • Hand sanitiser are readily available for all customers and colleagues to use. Upon arrival at the dealership, we kindly request that you sanitise your hands thoroughly
  • All desks, workstations and card payment machines are regularly cleaned and sanitised
  • We respectably request that everyone visiting our premises will be required to wear face masks and coverings to protect the safety of our staff and customers.

We look forward to safely welcoming you to Retail Group.

We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video. With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.

View our COVID-19 FAQs
Play

Your safety is our highest priority

In accordance with the latest UK Government guidance, we will continue to manage the risk of COVID-19 across the dealership network. With robust safety measures in place, you can be assured that we are 100% committed to keeping our customers and staff safe in every location.

It is vitally important that you are able to visit our dealerships safely, so we have continued to work responsibly in accordance with Government guidance to adhere to the following safety measures:

  • 2 metre floor markings in all our dealerships to help you keep a safe distance from others
  • All our colleagues will wear a face mask / face covering and we have protective screens at all workstations
  • Hand sanitiser are readily available for all customers and colleagues to use. Upon arrival at the dealership, we kindly request that you sanitise your hands thoroughly
  • All desks, workstations and card payment machines are regularly cleaned and sanitised
  • We respectably request that everyone visiting our premises will be required to wear face masks and coverings to protect the safety of our staff and customers.

We look forward to safely welcoming you to Retail Group.

We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video. With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.

View our COVID-19 FAQs