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Protecting your online data is a priority for Renault. You can reconsider your choices regarding cookies at any time by using our cookie-management tool:
Who are we?
Retail Group are an independent data controllers of the data collected by the cookies and other trackers read or placed on your device (hereinafter “we”, “us”, “our”).
What are cookies?
A cookie is a small computer file, a tracker, deposited and read when visiting a website, using a mobile app, reading an e-mail, installing or using software, regardless of the type of terminal used (computer, smartphone, digital reader, video game console connected to the Internet, etc.).
When consulting a website, cookies may send information to the user's browser and allow the browser to send information back to the original website (for example, a session ID or choice of language).
Cookies do not allow us to identify you directly but only to gather specific information on your device, browser, interactions with the website or app you are using and, in some cases, your geographical position.
The technologies used may link several of the devices you may have used to determine, with sufficient probability, that these devices belong to you.
What are cookies used for on this website?
This site uses different types of cookies.
These cookies are intended to enable or facilitate electronic communication (detection of connection errors, identification of connection points, website security, etc.) or to provide online communication services which you might specifically request (screen display preferences, saving information entered in the forms, shopping cart (if applicable), access to your user account, chat or chatbot on our website, etc.).
These cookies are necessary for the proper functioning of our website.
You may not object to the use of these cookies and your consent is not required, as the services on our website are reliant on these cookies.
Social cookies are used by us for advertising and analytics purposes, especially to show you our ads when you are connected to social networks (Facebook, Twitter, LinkedIn, TikTok, etc.), and to help us understand the user interactions and engagements with our ads on these social networks.
These cookies are also intended to make the website more user-friendly and interactive, by allowing you to interact with these social networks and by embedding contents from these social networks on our Site (such as YouTube videos).
These cookies can process data such as the number of contents shared through social networks, the fact that you have an account on a social network, the tracking of your browsing on websites or these social networks, etc. These features are based on third-party applications integrated into our website. The social network providing such an application button is likely to identify you through this button, even if you did not use this button when you visited our website. This type of application button may allow the social network in question to track your browsing on our website, by the mere fact that your account on the social network in question was activated on your device (open session) at the same time that you were browsing our website.
We recommend that you consult the relevant privacy policies of these social networks to learn about the ways these social networks use the information they may collect, via these application buttons, or for advertising purposes. These privacy policies must allow you to express your preferences on these social networks, in particular by setting up your user accounts for each of these networks.
The use and storage of these cookies is subject to your consent.
Personalised advertising and content cookies
These cookies are intended to improve the relevance of advertisements and content on this website and on third-party media. Whenever we send you promotional messages or display such messages, our objective is to send you the most relevant advertisements and offers possible, tailored to your needs or that are likely to actually interest you.
These cookies may process data relating to your personal preferences, your interests in our products and/or services and, your consumption habits.
This automated data processing therefore contributes to a better online experience:
For example, these processing operations can lead us to push information to you that are related to the car segment you are likely to be interested in (an SUV rather than a city car, or vice versa).
The data processed in this context may have been collected from different sources and may be interconnected: data from our customer files, navigation data, data from third parties, data on the use of your vehicle, etc. The use of such tools is defined as profiling by regulations.
The use and storage of these cookies is subject to your consent.
These cookies are intended to analyse website traffic and to improve your browsing experience.
These cookies may process data relating to the pages visited, the time spent on visited pages, the browser you use to visit these pages, etc.
The use and storage of these cookies is generally subject to your consent. Under certain conditions, these cookies may be placed/read without your consent, for example if the purpose of the cookies is solely to analyze the contents you visited.
What Cookies are used on this website?
The attached table contains the list of all the cookies stored and/or used by this website and their main characteristics. Whenever possible, these cookies are hosted on servers located in the European Economic Area (EEA). However, as some of our service providers are located in countries outside the EEA, your personal data are processed in these countries, which may have different regulations on personal data than the European Union. In such a case, (i) we pay close attention to ensuring that this transfer is carried out in accordance with the applicable regulations and (ii) we put in place safeguards ensuring an adequate level of protection of your data (in particular by using the European Commission's standard contractual clauses).
Our website may contain third parties’ cookies (communication agency, analytics services, etc.) allowing them, during the life of the cookies, to collect browsing information relating to our website. The storage and use of these cookies by third parties is subject to the privacy policies of such third parties. We inform you of the purpose of any third-party cookies on our website as well as the means at your disposal to make choices about these cookies.
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How is my consent obtained?
You may withdraw your consent at any time or change your choices (for example by accepting only certain types of cookies) with our dedicated tool.
How long is your consent stored?
When you accept or refuse all or part of cookies on our website, your choice is saved and stored (and we will keep a record of your preferences) for a period of 12 months at most. This means that when you consult our website later, during this period, we will not request any action on your behalf regarding cookies as we will have a record of your stored preferences.
How can you manage cookies?
You have several options for managing cookies, including blocking their use and/or deleting them.
A cookie tool allowing you to manage your cookie preferences is provided to allow you to manage the cookies stored and/or used on this website. At any time, by clicking on this link below, you can access the configurator and change your preferences, depending on the type of cookie concerned.
You may also manage cookies via your browser.
However, don't forget to set up all the browsers on your various devices (tablets, smartphones, computers, etc.).
Each browser has a different setup for managing cookies and your choices. It is described in your browser's help menu, which will tell you how to change your cookie preferences. For instance:
For any other web browser, please visit your web browser’s official website
Where can I find more information about Cookies?
You can learn more about Cookies on www.allaboutcookies.org
Publishers modules for making objections
You can choose to disable some third-party cookies by going directly to the page of the issuer of the cookie. In this way
How to exercise your other rights?
In accordance with applicable personal data protection legislation, you have the right to access, rectify, object to, restrict and delete your personal data. To exercise your other rights, please consult our information on the protection of your personal data by clicking on the following link here
We may change this policy from time to time. We will inform you and/or seek your consent whenever necessary or required. We therefore recommend that you consult this policy each time you visit our website in order to review the latest version.
Last update: July 2021
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