You+Nissan Care
At Retail Group, we want you to be completely satisfied with the on-going quality and performance of your vehicle. You're the focus of all we do, and we're committed to providing the highest levels of service and aftercare that you can find.
So, whether you are an existing Nissan customer, whether you bought your car new or used, you can enjoy the You + Nissan CARE commitment from today.
Pop into Retail Group for more information or give us a quick call for further details.
You+Nissan Care is our unique commitment
to providing the best customer service in the market
by making the following five pledges:
You+
Nissan
Nissan
care about having your problems resolved quickly.
will propose how to resolve any problem within two working days.
will propose how to resolve any problem within two working days.
You+
Nissan
Nissan
care about quality enough to have your Nissan serviced at Retail Group.
says thanks by giving you continuous Nissan Roadside Assistance for free.
says thanks by giving you continuous Nissan Roadside Assistance for free.
You+
Nissan
Nissan
care about getting the right model, engine and gearbox to test drive.
will guarantee that's what you get when you pre-book your test drive either online or through our customer service centre.
will guarantee that's what you get when you pre-book your test drive either online or through our customer service centre.
You+
Nissan
Nissan
care about getting value for money when it comes to service and repair.
will price match like for like competitor written quotes within 10 miles of your local dealer.
will price match like for like competitor written quotes within 10 miles of your local dealer.
You+
Nissan
Nissan
care about staying on the road when your Nissan is in for service or repair.
will keep you mobile free of charge.
will keep you mobile free of charge.
Plus Care Repair
The odds are always in your favour with Nissan Plus Care Repair. Why? First of all there’ll be no nasty surprises, as we’ve fixed the price on most of our common repairs. And we only let the best get under the bonnet, as our trusted trained Nissan technicians will be carrying out all the work. Plus you can expect a perfect fit every time, as we only ever use approved quality parts, that have been designed specifically for your Nissan, offering more safety, better performance and durability.
Whether it’s brake pads or window wipers, expect excellent service every time. Take a look at our fixed price* repairs below.
For repairs you can trust in, get in touch today.
| Item | Fitted inc. VAT | Fitted exc. VAT |
|---|---|---|
| Brake pads (front set) | £155 | £124 |
| Brake pads (rear set) | £155 | £124 |
| Brake pads (inc. discs) | £325 | £260 |
| Battery (standard) | £125 | £100 |
| Battery (stop-start) | £190 | £152 |
| Wipers (front set) | £36 | £28.80 |
| Wipers (rear) | £20 | £16 |
| BULBS (PER BULB)* | £8 | £6.67 |
| AIR CONDITIONING CLEAN | £30 | £24 |
| AIR CONDITIONING RECHARGE NEW GAS | £149 | £119.20 |
| AIR CONDITIONING RECHARGE OLD GAS | £99 | £79.20 |
| Item | Fitted inc. VAT | Fitted exc. VAT |
|---|---|---|
| Techron fuel treatment (petrol) | £15 | £12 |
| Techron fuel treatment (diesel) | £15 | £12 |
*Prices subject to change, correct at time of going to press. UK Nissan retail customers only, business customers excluded.
Excludes GTR, 370Z, 350Z, LCVs, Pathfinder, Patrol, Navara, e-NV200
and non-UK specification vehicles. Mileage and other restrictions apply to Mobility. Price based on minor petrol service (includes oil & oil filter, sump plug washer, screenwash).
Oil, oil filter and sump plug washer are not part of an EV minor service. Servicing must be by a franchised Nissan Dealer at the intervals specified by Nissan.
Includes labour and certain parts only. Software updates are available free of charge. Not all cars will require re-programming at time of their service.
Participating Dealers only, eligibility criteria apply. For further details on Servicing, eVision, Roadside
Assistance, Mobility and for full terms, conditions and exclusions see https://www.nissan.co.uk/ownership/nissan-services/service-care.html.
Why choose Retail Group?
Our customer promise to you
Service price match
Friendly expert advice
Manufacturer owned
CitNOW video servicing assessment
Your safety is our highest priority
Retail Group UK are taking the spread of COVID-19 extremely seriously. Our priority is always the safety and well-being of our employees and our customers. During the lockdown we are here to support you!
Service Operations
During the lockdown our After Sales operation will remain open for essential service and MOT work. Any existing maintenance or MOT bookings will still continue as the planned. Please note maintenance and MOT services are available by appointment only. To book an appointment please call us or Click here to book online.
It is vitally important that you are able to visit our dealerships safely, so we have worked responsibly in accordance with Government guidelines on COVID-19 to implement the following safety measures:
- We have carried out Covid-19 Risk Assessments issued by the Government. Click here to view
- We have placed convenient floor markings in all our dealerships to help you keep a safe distance of 2 metres.
- We have also introduced a limit to the number of people inside our dealerships
- All of our colleagues will wear a face masks, and we have installed protective screens at all workstations.
- We have made hand sanitiser readily available for all customers and colleagues to use. Upon arrival at the dealership we kindly ask you to sanitise your hands thoroughly.
- All desks, workstations and card payment machines are cleaned & sanitised regularly.
- Car sanitation
We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video. With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.
To View our COVID-19 FAQs, click here
Your safety is our highest priority
Retail Group UK are taking the spread of COVID-19 extremely seriously. Our priority is always the safety and well-being of our employees and our customers. During the lockdown we are here to support you!
Service Operations
During the lockdown our After Sales operation will remain open for essential service and MOT work. Any existing maintenance or MOT bookings will still continue as the planned. Please note maintenance and MOT services are available by appointment only. To book an appointment please call us or Click here to book online.It is vitally important that you are able to visit our dealerships safely, so we have worked responsibly in accordance with Government guidelines on COVID-19 to implement the following safety measures:
- We have carried out Covid-19 Risk Assessments issued by the Government. Click here to view
- We have placed convenient floor markings in all our dealerships to help you keep a safe distance of 2 metres.
- We have also introduced a limit to the number of people inside our dealerships
- All of our colleagues will wear a face masks, and we have installed protective screens at all workstations.
- We have made hand sanitiser readily available for all customers and colleagues to use. Upon arrival at the dealership we kindly ask you to sanitise your hands thoroughly.
- All desks, workstations and card payment machines are cleaned & sanitised regularly.
Please note that all customers visiting our premises will be required to wear face masks and coverings.
We have produced a short video of what to expect when visiting our dealership. Please take the time to watch our short video.With these safety measures in place you can be assured that we are committed to keep both our customers and staff safe. We are very much looking forward to welcoming back our customers to Retail Group.
To View our COVID-19 FAQs, click here.