Customer Service
Renault Retail Group UK by your side

At Retail Group we always pride ourselves on giving a service that is rarely equalled and never surpassed

If you've got any questions, a problem we can sort out, or some feedback that would help us improve our services, we'd love to hear from you.

Simply complete the form below and a Retail Group representative will contact you shortly. If you have any questions relating to COVID-19 please check our FAQ's section then click here.

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Please keep me informed, so I can receive:

Information on Renault vehicles, related products and services which are of interest to me. These could include product launches, exclusive events, competitions and other great offers. Personalised communications delivered by the method that suits me best.

I would like to receive marketing communications on Renault vehicles, associated products, services and events offered by Renault Retail Group UK Limited. I understand these communications may be personalised to me based on my interests, preferences and use of products and services, including invitations to provide customer experience feedback.

For more information visit Privacy Policy

Our promise to you

When you purchase a vehicle from us we very much believe that this is the start of your journey. We want you to share your experiences with us, get in touch and let us know that everything is exactly as you would expect it to be, and if it isn't please let us know why and we will get straight back to you. Simply fill in the contact form above and await our call.

Our mission is to provide unparalleled customer service. Whilst the majority of the time our reviews are very positive, we do acknowledge that we cannot get it 100% right all of the time. If you are not fully satisfied with the service that you have received, we want to hear your feedback. You have our word that we will give the utmost consideration to all correspondence we receive and act accordingly to provide an even better service.

Why choose Retail Group?

Our customer promise to you

we sell 1 in 6 Renault vehicles in the UK

friendly expert advice

manufacturer owned

request a personalised virtual appointment