Accident Support Line

0800 085 8005

Renault Accident Support Line (RASL) is a dedicated Accident Aftercare Service with UK based Claim Handlers that will deal with your insurance claim in the event of an accident, giving you total support, convenience and peace of mind.

It is the only number you need in the event of any accident you have, regardless of fault. Alternatively you can text the word Renault to 64446 and receive the RASL Phone number directly to your phone.

The RASL service is available
24 hours a day – 7 days a week
– 365 days a year, covering the
UK including Northern Ireland
and the Channel Islands.

A comprehensive service

Guaranteed Benefits

when your claim is handled by RASL:

Roadside Recovery

24hr Roadside Recovery Service**

Keeps You Mobile

Like for like replacement vehicle* if the accident is not your fault or a courtesy car in other cases.

Dedicated Uk Team

Our expert claim handlers will assist with all aspects of the claim and keep you informed of the progress.

Only Renault Approved Bodyshops

Your vehicle will be taken to a Renault Only Approved Accident Repair Centre which deploy factory methods.

Only Renault Genuine Parts

Our Renault Trained Technicians will olny fit Genuine Renault Parts, to safeguard your warranty and maintain your vehicles Euro N-Cap status.

Repair Management

Management of your accident – from claim to repair as our processes and procedures are agreed with UK major insurance companies.

5 Year Repair Guarantee

We give you a 5 Year Repair Guarantee which will maintain the pre-accident value of your car.

No Excess

You do not have to pay excess on your policy if the accident is not your fault.

A Comprehensive Service

RASL offers a comprehensive
service regardless of who is
at fault for an accident

Service Available

RASL

Renault Accident Support Line

Non Fault

At Fault
Recovery of undriveable vehicle
Only Renault Approved Bodyshop used
Estimate appointment made
Estimate appointment made
Free estimates provided
Only Genuine Renault Parts used
Renault Factory Repair Methods used
Like for like replacement vehicle*
Replacement Courtesy Car
No excess to pay*
Repair progression

*Read Full Terms and Conditions

Why choose Retail Group?

Our customer promise to you

we sell 1 in 6 Renault vehicles in the UK

friendly expert advice

manufacturer owned

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